Terms and Conditions

Effective Date: [25-09-2025]

Welcome to InnerCure (Website: innercure.biponi.in), a healthcare and physiotherapy service platform. By accessing or using our website, booking services, or making payments, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

• InnerCure provides healthcare-related services including physiotherapy, online consultations, and wellness support.

• By using our services, you confirm that you are at least 18 years old or are accessing under the supervision of a guardian.

2. Services

• All medical and physiotherapy services are provided by qualified and certified professionals associated with InnerCure.

• Online consultation services are not a substitute for emergency care. In case of emergencies, please visit the nearest hospital.

3. Appointments & Cancellations

• Appointment bookings can be made through our website or other official communication channels.

• Cancellations or rescheduling must be requested at least 24 hours in advance.

• InnerCure reserves the right to reschedule or cancel appointments due to unforeseen circumstances.

4. Payments

• Payments for services can be made securely through our authorized payment gateways, including PhonePe PG.

• All payments once made are non-refundable, except in cases of double deduction or failed transactions.

• Refunds, if applicable, will be processed within 7–10 working days.

5. User Responsibilities

• Users are responsible for providing accurate health information for proper treatment and consultation.

• Misuse of the platform or providing false details may result in termination of services.

6. Privacy Policy

• All personal data, including health-related information, will be handled as per our Privacy Policy and will not be shared with third parties without consent, unless required by law.

7. Limitation of Liability

• InnerCure and its professionals are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

• We do not guarantee specific outcomes as medical responses may vary from person to person.

8. Changes to Terms

• InnerCure reserves the right to update or modify these Terms & Conditions at any time without prior notice.

• Continued use of the platform after such changes constitutes acceptance of the revised terms.

9. Contact Information

For any queries or concerns regarding these Terms & Conditions, you may contact us at:

Email: info@biponi.in

Website: https://innercure.biponi.in